FREQUENTLY ASKED QUESTIONS

Find the answers to frequently asked questions relating to Big Garden Furniture’s custom furniture process including the materials we use, design and installation processes. If you don’t see your question answered here, don’t hesitate to contact our team.

A. At Big Garden Furniture we do not import timber, we pride ourselves on using 100% Australian native hardwoods. We predominantly use:

• Ironbark
• Tallowwood
• Blackbutt
• Jarrah
• Tassie Blackwood
• Vic Ash
• Red Mahogany

If you’d like to use a particular timber for your project, please get in touch with our team.

A. Yes of course! Our team specialises in custom manufacturing furniture to meet your needs and specifications. Simply book a design consultation to have our team go through your ideas and fine tune the design to get it ready for manufacturing. In this meeting we can discuss your preferred materials, size and length requirements.

A. We do. Our team goes above and beyond to provide you with a full service from start to finish. We won’t stop until the furniture is sitting proudly in your space. Our team will travel to your location and can complete the installation for you.

A. With a small amount of care your furniture will stay in premium condition. We do finish our pieces with a lacquer that protects the timber, but we recommend caring for them by using a damp cloth and wiping clean. You can polish the furniture with non-wax polishes. If placing your items in direct sunlight, please note that the wood will change colour naturally. Hot items will also damage the finish and should not be placed directly on the surface.

A. The best way to place an order is to contact Big Garden Furniture directly. You can either call, email or visit our showroom to make your enquiry. Once we have your details we will begin the project and keep you posted on the progress.

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